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WITH GORRA · FREQUENT QUESTIONSBEFORE YOU PUT THE GORRA ON

Asking is part of the adventure

Doubts go. You
win them too.

If it's your first expedition, start here. We tell you what to expect, how to choose your route and how to take the next step.

01

Before we go.

What is a marine safari?

It's an outing to observe marine wildlife in its natural habitat, led by a captain and a guide who know the area, the season and the species' behavior. It's not a trained show or an aquarium: the animals come and go on their own terms, so the route adapts to whatever the sea offers that day. Depending on the route, it may include boat travel, observation time and, in some cases, snorkeling or other water activities. Find out what a marine safari is really like →

Do I need to be a pro in expeditions?

No. Most of our routes are designed for people who have never done an expedition before: you don't need prior experience with multi-day trips, camping or extreme activities. What does vary from route to route is the physical demand — hours at sea, hiking or full days in the water — and, for water activities, the swimming level or certification required. Tell us your age, fitness level and previous experience (even if it's none), and we'll tell you whether the route you're interested in is a good fit or suggest another one.

Do I need to know how to swim or have diving certification?

It depends on the activity, not the whole route. Watching from the boat doesn't require swimming skills or certification. Snorkeling just means feeling comfortable in the water and knowing how to float — no course needed. Scuba diving does require a recognized certification — such as PADI's Open Water Diver or an equivalent — because it involves training with equipment and underwater safety. On our diving expedition in La Ventana and Cabo Pulmo, for example, the team confirms your certification and experience before the trip: it's not a course to learn to dive from scratch. Snorkeling or diving: how to choose →

Can I check a place if I travel alone?

Yes. Group departures are priced and charged per person, not per whole group, so traveling solo doesn't mean paying for an extra spot or waiting to put together your own group. You'll share the boat, and depending on the experience, lodging or transfers, with other travelers who booked that same date. Message us with the date you're interested in and let us know you're traveling alone, and we'll confirm the available spots. Experiences marked as private group are different: they're organized and quoted for a single closed group, so if you're traveling solo, an open group departure is the better fit.

02

Experience

What animals are we going to see?

Each route has a species focus and a season: for example, gray whales are seen during the winter-spring season in López Mateos, while the diving routes in La Ventana and Cabo Pulmo show reef life, rays and rocky-bottom fauna for most of the year. Check the page for the expedition you're interested in to see its season and main species. Because we work with wild, untrained animals, we can't guarantee a sighting, a close encounter or a specific behavior like a breach; the photos on each route show what you can typically expect, not a promise for your particular trip.

Sea safari means swimming with whales?

Not necessarily. The term describes the type of trip — observing wildlife in its habitat — not a specific in-water activity. On our gray whale route in López Mateos, sightings happen from the boat: that's the standard practice and the most respectful approach for the species in that area, so there's no swimming or getting in the water with them. Other routes do include snorkeling or diving with other wildlife — fish, rays, reef sharks — depending on the area and what local protection rules allow. Check each expedition's page to see which water activities it includes.

What if the weather changes?

The captain and the local team assess sea conditions on the day of departure — wind, swell, visibility — and may adjust the route, schedule or planned activities for safety reasons. That can mean, for example, swapping snorkeling for observation from the boat, covering a different area than planned, or rescheduling the trip to another time during your stay when possible. If you have an upcoming departure and the forecast looks tricky, message us: we'll tell you which options apply to your case before you travel or on the day itself.

What does the trip include and what should I bring?

What's included in each experience — transport, meals, lodging, guide, snorkel or diving gear — is detailed on that expedition's page, since it varies quite a bit between a one-day trip and a multi-day journey. Before reserving your spot, check that list and ask about any cost that isn't explicitly mentioned, like tips, drinks or extra diving equipment. Also ask for your route's packing list: it's not the same for a half-day boat trip as for a multi-day expedition, and it usually includes recommendations like layered clothing, biodegradable sunscreen, a hat and footwear for getting on and off the beach or the boat.

03

Reservation and groups

How do I book from the page?

Open the experience you're interested in, choose a departure with a published date and price, and enter how many people are traveling (and your name, if you'd like). The booking button opens WhatsApp with a pre-written message that includes that information and the corresponding amount, so the team can confirm available spots and explain how to reserve your place. Opening the chat doesn't confirm a reservation or trigger any charge: your spot is only confirmed once the deposit payment is approved.

How does the section and payments work?

For departures with a published price, the page shows a 30% deposit and the remaining balance, which is settled afterward (the team will confirm when and how). For scheduled departures with a visible date and availability on the page, you choose the date and number of people, check real-time availability and go straight to paying the deposit on the site. Your spot is confirmed as soon as the payment is approved, not before. For private groups, there's no fixed published percentage: the team prepares a quote based on the experience, dates and services you request, and that's where the deposit structure is defined.

Can I choose another date or a private trip?

Yes. For two of our experiences — Buceo Tour and Verano Loco — you can arrange a private departure on a date other than the published ones, set up just for your group (family, friends, a company). In that case, the catalog's fixed prices and dates don't apply: the team quotes based on the number of people, the days and the services you need, and sends you a proposal before asking for any deposit. Tell us what your group has in mind →

What do “Out of stock” and “Next” mean?

“Sold out” means that specific date has sold all its available spots; it doesn't mean the whole experience is closed, so it's worth checking whether it has other published dates. “Coming soon” is used for experiences that already exist but whose departure dates haven't been published on the calendar yet; if one interests you, message us and we'll let you know as soon as it opens. When an experience has several departures, availability is tracked per date, so one full departure doesn't affect the availability of the others.

Let's talk about your trip.

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